Last updated: 16 November 2025
Sustainability Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, share, and protect your personal information.
By using the Website or submitting your details, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

1.1 Personal Information

Provided directly by you:

• Name
• Email address
• Phone number (if provided)
• Any optional information submitted through forms or enquiries

1.2 Technical & Usage Data

Automatically collected when you use the Website:

• IP address
• Browser type and version
• Device type
• Pages visited
• Date, time, and duration of visits
• Cookies and analytics data

1.3 Sensitive Information

We do not intentionally collect sensitive information unless required by law or expressly provided with consent.

We collect personal information:

• When you request our Capability Statement
• When you submit enquiries or forms
• Through cookies and website analytics tools
• When you interact with our email communications
• When you provide information directly to us in any other way

We collect personal information for the following purposes:

• To email you the requested Capability Statement
• To communicate with you regarding your request or enquiry
• To improve our website, services, and offerings
• To personalise user experience
• To send marketing communications only if you have opted in
• To comply with legal obligations

We may share your information with:

• Email and communication platforms (e.g., Outlook, Mailchimp, CRM systems)
• Website hosting and IT service providers
• Analytics service providers (e.g., Google Analytics)
• Professional advisers (legal, accounting, risk management)

We do not sell, rent, or trade your personal information.

Some third-party service providers may store or process data outside Australia. We take reasonable steps to ensure such providers comply with privacy standards comparable to the APPs.

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyse usage patterns
• Enhance user experience
• Track campaign performance

You may disable cookies through your browser settings, but this may affect website functionality.

We take reasonable administrative, technical, and physical measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Examples include:

• Secure servers
• Password-protected systems
• Restricted-access infrastructure
• Encryption where appropriate

You may request:

• Access to your personal information
• Correction of inaccurate or outdated information
• Deletion of your personal information (unless retention is required by law)

To make a request, contact us using the details below. We will respond within a reasonable time frame as required by the APPs.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies.

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

For privacy enquiries, requests, or complaints, please contact:

Privacy Officer – Sustainability Pty Ltd
Email: enquiries@sustainability.net.au

We will respond promptly and in accordance with the APPs.