Services
Sustainability Capability Statement
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Our expertise – CRM tools and services
High Risk Work Verification (HRWV©)
Fix-In-Field (FiF©)
Sustainability Environmental Leadership Coaching (SELC©)
Sustainability Safety Leadership Coaching (SSLC©)
Every Job Every Day (EJED©)
Sustainability Leadership Retention Management (SLRM©)
Sustainability Risk Literacy Solutions (SRLS©)
Sustainability Incident Investigation Coaching (SIIC©)
Sustainability Risk Profiling (SRP©)
Fatality Prevention Protocols & Major Hazard Standards (FPP- MHS© )
CRM Case Studies
- Case Study: FiF; EJED; HRWV
- Case Study: SSLC; SIIC; HRWV
- Case Study: SRP
- Case Study: SRP
- Case Study: SSLC; HRWV; FPP
- Case Study: FiF; EJED; HRWV
- Case Study: SLRM; HRWV
- Case Study: SRP
- Case Study: SRP
- Case Study: Secil (DR Secil)
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| Provision of key Safety Resources for Shut-down risk minimisation | |
| Scope of Work: |
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| Provide 24-hour, 7 day a week safety coverage off a critical shut-down. Sustainability deployed a team of experienced Safety Advisors for a High Risk Shut-down to provide infield support to the PCBU. The Sustainability team was Critical Risk Minimisation trained, specifically: Sustainability Safety Leadership Coaching: High Risk Work Verification and Every Job Every Day. The Sustainability team provided effective CRM through additional resourcing, increased critical control focus and 24/7 coverage for the duration for the shutdown. The Sustainability team contributed to a serious injury free shut-down. |
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| Value Driver: |
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| Immediate critical risk reduction Key Safety Role replacement High Risk Work Verification |
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“Sustainability continues to support Yara Pilbara with excellent, knowledgeable Safety Advisors and Infield Coaches that add enormous value to our projects and operations.” Yara HSE Manager |
| Role: |
| Provide in-field safety leadership coaching to the largest nickel producer in Indonesia, focused on critical risks, improving the identification and management of critical risks throughout their value supply chain. |
| Scope of Work: |
| The intent of Safety Leadership Coaching is to assist our client’s management team (layers of defence) improve their daily focus on critical risks and the prevention of serious incidents and business interruption. The program is designed and customized around existing risk management systems, processes and technology tools with a focus on driving the clients’ Key Values and desired leadership behaviours. Our team of highly experienced and active coaches work in the field on a one-to-one basis with all layers of Management from the Executive Board of Directors to frontline operational supervisors/engineers. This direct method of coaching allows all levels of leadership to have critical risk focused conversations and where required interventions to manage risk exposures. Ultimately supporting our client’s commitment to “Life Matters Most- Zero Lives Lost Zero Lives Changed”. |
| Value Driver: |
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Sustainable critical risk reduction Front line leadership development |
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“In my opinion, this is very important for leaders to become accustomed to and build the right safety culture through proper safety coaching. It is important to cascade this coaching to contractors and supervisors to make a more massive change in mindset and actions in the field related to mitigate critical risks.” Member of Board of Directors, Technical |
| Role: |
| Sustainability is providing a two-year ESIA for a rare earth element project in Mongolia. |
| Scope of Work: |
| Sustainability is the lead consultant of a consortium of International and Local specialists providing a two-year ESIA for a rare earth element project in Mongolia. The ESIA involves baseline studies of both environmental and social factors, followed by impact assessment studies and management plans to meet national and international lender requirements. |
| Value Driver: |
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Sustainability Risk profiling |
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“Intensive guidance and coaching is important to build good habits and become a culture.” Member of Board of Directors, Technical |
| Role: |
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| Sustainability is providing management of core biodiversity monitoring and offset programs for the largest mining project in Mongolia. | |
| Scope of Work: |
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| Sustainability has been supporting Oyu Tolgoi LLC for over 11 years to provide monitoring and offset projects to verify Oyu Tolgoi’s biodiversity management initiatives and provide data that supports the project’s aim of achieving net gain on high biodiversity value species and habitats. In partnership with Wildlife Conservation Society of Mongolia and working with other NGOs and academics, the program continues to deliver important monitoring results for unique species such as Khulan (Asiatic wild ass) and black tailed (goitered) gazelle. | |
| Value Driver: |
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| Sustainable risk reduction (environmental) | |
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“Their work ethic, professionalism and attention to detail is at a high level. Moreover, I should state that at all cases they always keep within the budget and always ready to meet in urgent situations.” Superintendent, Biodiversity |
| Role: |
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| Sustainability assessed and developed a fit for purpose in-field Safety Leadership program that seamlessly fit into the ramp up plans of Mutanda Mining. | |
| Scope of Work: |
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| Assessed, developed and implemented a Safety Leadership Coaching Program that addresses the key risks identified in the initial assessment as well as the scheduled ramp up production program. The program addressed and ensured controls for all critical risks in the workplace. The team coached all in-field leaders with a fit for purpose approach to ensure the required skills transfer was achieved and thus the sustainability and success of this program was maintained even after the demobilisation of the Sustainability coaching team. Work was implemented from July 2022 to December 2023. | |
| Value Driver: |
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| Immediate Risk Minimisation Sustainable Risk Reduction Safety Leadership Coaching |
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“Mutanda has achieved a 12 Month Lost Time Injury Frequency Rate (LTIFR) of Zero as of the end of July 2023, THIS IS THE FIRST TIME in Mutanda’s history. This is a great achievement and is a reflection of the commitment and dedication from all Mutanda employees and contractors. Well done to you all and keep up the good work..” Christian Rampa Luhembwe (Directeur General) |
| Role: |
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| Provision of key Safety Resources for Shut-down risk minimisation | |
| Scope of Work: |
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Provided 24-hour (day and night shift) safety coverage during a critical shut-down for a contractor on a Tier 1 Mine in Western Australia. Sustainability deployed a team of Senior Safety Advisors for a High Risk Shut-down environment providing infield project support to the primary contractor. The Sustainability team was Critical Risk Minimisation trained, specifically: Sustainability Safety Leadership Coaching: High Risk Work Verification and Every Job Every Day. The Sustainability team provided effective CRM through both the planning and the delivery phase of the shutdown, ensuring increased critical control focus and 24/7 coverage for the duration for the shutdown. The Sustainability team were pivotal in ensuring an injury free shut-down. |
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| Value Driver: |
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| Immediate critical risk reduction Key Safety role replacements High Risk Work Verification |
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“I would like to highlight the efforts that your team put in, in the lead up to the shutdown and the execution of the shutdown itself. I wouldn’t have been able to get the shutdown over the line if I didn’t have the assistance from your team and it is sincerely appreciated.” Project Manager |
| Role: |
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| Provision of temporary Senior Safety Manager to support mega-project’s short-term requirements. | |
| Scope of Work: |
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Sustainability provided a senior health and safety manager to report to the HSE General Manager of a Tier 1 mining mega-project in Guinea, West Africa. Scope included leadership and management of the Site H&S teams, engage and influence project directors and site managers, continue implementation of the health and safety plan and provide support to the HSE General Manager. |
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| Value Driver: |
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| Immediate critical risk reduction Critical Safety Role Placement. |
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“I would like to highlight the efforts that your team put in, in the lead up to the shutdown and the execution of the shutdown itself. I wouldn’t have been able to get the shutdown over the line if I didn’t have the assistance from your team and it is sincerely appreciated.” Project Manager |
| Role: |
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| TANAP has engaged Sustainability for annual independent environmental, social, and occupational health and safety monitoring of the Trans Anatolian Natural Gas Pipeline since 2018. | |
| Scope of Work: |
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| Sustainability provides independent assessments of the TANAP Project’s compliance with local and international legal requirements, IFI standards, and TANAP’s commitments outlined in the ESIA package and management system documents. This includes verifying the implementation of environmental and social commitments, mitigation measures, and material changes, as well as recommending actions to address non-compliances or areas for improvement. |
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| Value Driver: |
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| Sustainable Risk Reduction (Safety, Environment, Social) | |
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“We would like to thank you and the whole IESC Team for the collaborative work, good communication throughout the process and contribution to the entire monitoring process.” Sustainability Manager |
| Role: |
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| Sustainability undertook Sustainability Risk Profiling (SRP) for Secil and provided targeted senior executive training and professional development for its health and safety team. | |
| Scope of Work: |
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| Operational risk reviews were conducted at three integrated cement manufacturing facilities and across multiple concrete plants across Portugal. This process involved creating actionable critical risk reduction plans that addressed both immediate response actions and long-term strategies. Additionally, safety leadership workshops were held for executive teams from eight different countries, emphasising the importance of visible and engaged leadership practices. Professional development training was also provided to health and safety practitioners to enhance their expertise and effectiveness in managing critical risks in the context of the building materials industry. | |
| Value Driver: |
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| Sustainability Risk Profiling (SRP) Critical risk analysis and management strategy Operationalisation of safety leadership Improved CRM capability development for the health and safety team |
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“It was a pleasure having you at Secil. Your professionalism and extensive experience significantly contributed to the success of all activities. This marks the first step in what we anticipate will be a long and fruitful collaboration. Thank you once again, and we look forward to the next steps.” Group Health Safety Manager |
| Role: |
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| Sustainability undertook Sustainability Risk Profiling (SRP) for Secil and provided targeted senior executive training and professional development for its health and safety team. | |
| Scope of Work: |
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| Operational risk reviews were conducted at three integrated cement manufacturing facilities and across multiple concrete plants across Portugal. This process involved creating actionable critical risk reduction plans that addressed both immediate response actions and long-term strategies. Additionally, safety leadership workshops were held for executive teams from eight different countries, emphasising the importance of visible and engaged leadership practices. Professional development training was also provided to health and safety practitioners to enhance their expertise and effectiveness in managing critical risks in the context of the building materials industry. | |
| Value Driver: |
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| Sustainability Risk Profiling (SRP) Critical risk analysis and management strategy Operationalisation of safety leadership Improved CRM capability development for the health and safety team |
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“It was a pleasure having you at Secil. Your professionalism and extensive experience significantly contributed to the success of all activities. This marks the first step in what we anticipate will be a long and fruitful collaboration. Thank you once again, and we look forward to the next steps.” Group Health Safety Manager |